Your rights to return products are protected under the EU Distance Selling Directive.
If you are not happy with the quality of the goods you are entitled to return the goods within 5 working days for a full refund, perishables like frozen and fresh vegetables must be immediately take out from the box and need to keep in the fridge or freezer, any quality problems with perishables must be reported asap after opening the boxes.Please upload a photo of the product which is not in good condition Pleaser Do this by contacting us by email or telephone and quoting the order number and user name supplied to you. Your refund will be paid within 15 days of reciept of returned items . You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
We are supplying products only in uk. Please check Delivery details before purchasing any items.